
Housing Allocations Policy Review Phase 2: draft policy
Following our phase 1 consultation in early 2025, we have reviewed all the feedback and been working with our partners in Durham Key Options to develop a new housing allocations policy, a draft of which is available on this page.
What is happening now?
We’d like your views on the draft policy. In particular, we’d like to hear comments about the following which have been reviewed and updated:
- The proposed qualification and disqualification rules for the housing register
- A proposed new banding structure for housing needs
- Maintaining balanced and sustainable communities
Please note, this is a draft policy and nothing will change for housing register applicants at this point. Responses to the proposals in the policy will be analysed and the policy will be amended if necessary. We therefore encourage you to give your feedback.
What to do now?
Please read the draft policy and, most importantly, the supporting information, outlined below, which explains how the policy has been developed and what has changed.
How has the new policy been developed?
The new policy has been developed from the following:
- A detailed review of feedback received from residents, tenants, housing applicants and partners in the phase 1 consultation which took place early in 2025.
- The housing challenges we face in County Durham including the shortage of social housing stock, affordability of private rented accommodation and the practicalities of dealing with the impact of this for those in housing need.
- Other policy changes at both a local and national level.
Overview of the current challenges
We currently have approximately 10,000 people on our housing register but only 3,000 housing lets per year. The number on the register has increased by approximately 25% since 2020 as demand for social housing has increased due to cost of living pressures and there being less cheap private-rented accommodation.
There are also less lets available as people stay in their tenancies longer. With annual lets down from 5,000 ten years ago to 3,000 now, waiting times are much longer especially for people in Bands 3 and 4.
There are 5,000 people in Bands 3 and 4 who currently have little chance of securing a social tenancy. This creates frustration for the people who are in that situation. Being able to offer more properties to those in bands 3 and 4 will allow us to meet our aim of achieving balanced and sustainable communities.
Draft housing allocations policy
Supporting information
Before responding, please read the supporting information, outlined below, which describes the issues highlighted in phase 1 of the consultation, summarises feedback and outlines how the policy has been updated to reflect this. The information on this page is also included in the PDF below.
There is also more detail included in January's Cabinet report, agenda item 7.
Proposed changes relating to qualification and disqualification from the housing register
The main rule changes are outlined below. The full information on qualification and disqualification is set out in the draft policy in section 2, pages 7 to 15.
Proposed changes relating to housing bands
The main information about housing band changes is outlined below. The full information on housing band priorities is set out in the draft policy in section 4, pages 20 to 29.
Approach to balanced and sustainable communities
The main proposals to support balanced and sustainable communities are outlined below. The full information on balanced and sustainable communities is set out in the draft policy in section 5, pages 31 to 34.
Phases
Give your feedback
How to give your feedback
Please read the full information before you respond.
- Provide your comments online.
- Attend one of our online sessions to hear more about the policy and ask questions.
- If you require the information and survey in print, copies can be requested from libraries or by email: letstalkcountydurham@durham.gov.uk
- If you require help to provide your response, or need the information in an alternative format, email: letstalkcountydurham@durham.gov.uk
The closing date for responses is 15 April 2026.
Housing register queries
If you have any queries about your housing register application, we have produced a set of FAQs. Any further housing related queries should be emailed to: choicebasedlettings@durham.gov.uk
Copy of survey questions to help with planning response
Also attached below is a copy of the survey questions to assist you in planning your response and completing the online survey.
Upcoming and ongoing events
Past events

Event date: March 18th, 2026 from 18:00 to 19:00.
10 registrants

Event date: March 10th, 2026 from 11:00 to 12:00.
14 registrants
