Skip to main content
household waste recycling centre

Household Waste Recycling Centres

Household Waste Recycling Centres (HWRC) are the place to recycle and dispose of household waste. People can use these facilities if they live in the Durham County Council area.

HW Martin Waste Ltd carry out this household waste service on our behalf which enables people to dispose of and recycle a number of items including textiles, plastics, electrical equipment, scrap metal and other general waste items.

For all information about our centres visit Recycling centres (tips).

We gather feedback from you, to make sure this service is continually meeting your needs

We review all the feedback we receive with HW Martin Waste Ltd to understand what is important to you and determine how we can continually improve the service. For example, following customer feedback, we have extended our waste provision to enable people to recycle additional items such as coffee pods at some centres.

Please complete our current customer feedback survey to share your experiences.

The deadline for feedback is Monday 1 June 2026.

If you require the survey in an alternative format contact letstalkcountydurham@durham.gov.uk

Phases

Phases overview
Phase 1: Household Waste Recycling Centres - Customer feedback survey, Nov 2025
Household Waste Recycling Centres - Customer feedback survey, Nov 2025
Phase 2: Household Waste Recycling Centres - Reviewing your feedback, Dec 2025
Household Waste Recycling Centres - Reviewing your feedback, Dec 2025
Phase 3: Household Waste Recycling Centres - Feedback and next steps, Feb 2026
Household Waste Recycling Centres - Feedback and next steps, Feb 2026
Phase 4: Household Waste Recycling Centres - Customer feedback survey, May 2026
Household Waste Recycling Centres - Customer feedback survey, May 2026
Phase 5: Household Waste Recycling Centres - Reviewing your feedback, June 2026
Household Waste Recycling Centres - Reviewing your feedback, June 2026
Phase 6: Household Waste Recycling Centres - Feedback and next steps, Aug 2026
Household Waste Recycling Centres - Feedback and next steps, Aug 2026

Household Waste Recycling Centres - Reviewing your feedback, June 2026

2 June 2026 23:00 - 1 August 2026 23:00

We will share outcomes from the survey findings and actions we plan to take as a result of our insights.