Experience of financial hardship
What's happening
We are creating a new plan for families and individuals who are struggling with their day to day living costs. We are working with our partners which include some of the services and agencies that you may have come into contact with.
If bills are a constant struggle, or you’ve been there in the past, help us make a plan that works for you by answering a few questions in our survey.
More information
If you want to read more about our plan, or you’re a member of a representative group, you can read more on these Let's Talk pages. There’s also a different survey asking about the potential name and shape of the plan if you are interested in taking part.
The survey will close on Monday 23 March 2026.
Phases
Analysing feedback and development of a new plan
Thank you to all those who took part in the public survey.
We will look at all the responses to help us develop a plan to best support our residents’ financial wellbeing and resilience. We will share feedback. updates on progress and any further opportunities to get involved here. Please follow the page at the top to receive alerts about this work.