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Overdue bills on a desk with a calculator

Experience of financial hardship

What's happening

We are creating a new plan for families and individuals who are struggling with their day to day living costs. We are working with our partners which include some of the services and agencies that you may have come into contact with.

If bills are a constant struggle, or you’ve been there in the past, help us make a plan that works for you by answering a few questions in our survey.

More information

If you want to read more about our plan, or you’re a member of a representative group, you can read more on these Let's Talk pages. There’s also a different survey asking about the potential name and shape of the plan if you are interested in taking part.

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627 participants

The survey will close on Monday 23 March 2026.

Phases

Phases overview
Take our survey
Analysing feedback and development of a new plan

Take our survey

26 January 2026 - 23 March 2026

Fill the survey in online here.

If you need help to fill in the survey, or want it in a different format email: letstalkcountydurham@durham.gov.uk

Any of our libraries will be able to provide you with a paper copy of the survey if you need one.

The survey closes Monday 23 March 2026.